We gladly accept returns and exchanges for orders within the U.S.
International returns are at the expense of the customer. We recommend using a shipping courier with tracking services to ensure the shipment of your return.
+Please initiate a return within 7 days of delivery.
+Items need to be shipped back within 14 days of delivery
+If an order needs to be cancelled, please contact us within 6 hours of purchase and we will do our best to get this arranged for you before shipping.
NON-RETURNABLE / EXCHANGEABLE ITEMS
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
+ Custom or personalized orders
+ Items on sale
CONDITIONS OF RETURN
Items must be unworn and in original packaging for a full refund. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
If your order arrives broken or damaged, please contact Deb Brewer Jewelry within 3 days of purchase.
QUESTIONS OR CONCERNS ABOUT YOUR ORDER?
Please contact customer service if you have any further questions or concerns.